Privacy Policy

Effective Date: [Month Day, Year]Last Updated: [Month Day, Year]

This Privacy Policy explains how [Legal Business Name] d/b/a Trinity Games Store collects, uses, shares, stores, and protects personal information when you visit [website URL], place an order, create an account, sign up for emails, contact us, or interact with our advertisements, social media, or services.

1. Information We Collect

We may collect the following categories of personal information:

A. Information you provide directly

• name

• billing address

• shipping address

• email address

• phone number

• order details

• account credentials

• messages you send to us

• reviews, survey responses, testimonials, or customer service communications

B. Payment information

Payments may be processed by third-party payment providers. We may receive limited billing and transaction details, but full payment card information is generally processed by the payment provider.

C. Automatically collected information

When you browse the website, we or our service providers may automatically collect:

• IP address

• device type

• browser type

• operating system

• pages viewed

• time spent on site

• referring links

• clicks and site interactions

• general location information based on IP address

• cookie and tracking identifiers

D. Advertising and analytics data

If we use analytics or advertising tools such as Meta Pixel, Google Ads, Google Analytics, or similar services, those tools may collect information about your interactions with our website and ads.

2. How We Use Information

We may use personal information to:

• process and fulfill orders;

• communicate about orders, shipping, delays, and support;

• create and manage customer accounts;

• prevent fraud, abuse, counterfeiting, and unauthorized transactions;

• improve our website, product selection, and customer experience;

• send marketing emails or messages where permitted by law or with consent;

• retarget or measure advertising performance;

• maintain records and comply with legal, tax, accounting, and regulatory obligations;

• enforce our Terms and protect our business.

3. Legal Bases and Consumer Rights Notice

Depending on where you live, you may have rights regarding access, correction, deletion, opt-out choices, or limitations on certain uses of your data. We will honor applicable privacy rights to the extent required by law.

4. How We Share Information

We do not sell personal information in the traditional sense for cash. We may share personal information with:

• payment processors;

• shipping carriers and fulfillment partners;

• website hosting providers;

• analytics and advertising platforms;

• email and SMS service providers;

• fraud prevention, security, legal, and accounting providers;

• government authorities or courts when legally required;

• a buyer or successor in the event of a merger, acquisition, asset sale, or restructuring.

Some privacy laws may treat certain ad-tech sharing as a “sale” or “sharing” for targeted advertising purposes. Where applicable, you may request to opt out.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, session tools, and similar technologies for essential website functions, shopping cart continuity, analytics, preferences, fraud prevention, and marketing. See our Cookie Policy for more details.

6. Marketing Communications

You may opt out of promotional emails by using the unsubscribe link in the email or by contacting us at [privacy email]. Even if you opt out of marketing, we may still send transactional messages relating to orders, returns, policy changes, or security.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, tax documentation, dispute resolution, fraud prevention, legal compliance, and business operations.

8. Data Security

We use commercially reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, transmission, or storage system is guaranteed to be 100% secure.

9. Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental authorization where required by law. If you believe a child has provided us personal information, contact us so we can review and delete it as appropriate.

10. Third-Party Services

This website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy or security practices of third parties.

11. International Visitors

If you access the website from outside Puerto Rico or the United States, you understand that information may be transferred to and processed in jurisdictions where privacy laws may differ from those in your jurisdiction.

12. Your Choices

You may be able to:

• update account information through your account settings;

• disable cookies through browser settings;

• use ad platform controls to limit personalized advertising;

• request access, correction, or deletion where applicable;

• opt out of marketing communications.

13. Sensitive Information

Please do not submit sensitive personal information through general contact forms unless specifically requested and securely handled.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted.

15. Contact Us

For privacy-related questions or requests, contact:

[Privacy Contact Name / Department]Email: [privacy email]Mailing Address: [business mailing address]